A custom AI operations platform for a mobile-mechanic business, unifying bookings, field workflows, live tracking and on-site AI guidance.
The business ran on Wix with manual call handling and no centralised system, so bookings were inconsistent, job details were scattered, mechanics had no structured workflows and customers had zero visibility into technician arrival times.
We built a fully custom AI-powered operations platform comprising a customer booking app, a mechanic field app with inspections and workflows, Uber-Eats-style live technician tracking, and a smart CRM that creates jobs automatically. An AI voice agent is connected directly to bookings, and an AI Job Briefing feature gives mechanics real-time guidance on site. Automated inspections, payments and job-status tracking unify everything into a single system, replacing Wix and the manual processes.
Every system starts with one audit — a clear opportunity map for your business, before you build anything.